Reference

Terms and Conditions That Cover Your Account on rp899

These terms set out what you agree to when you open an account with us, make deposits through DANA, OVO, or GoPay, and access our lobby — including live casino tables, slots, and sports markets.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal and verification conditionsGame access and fair-use policyContact and dispute process
rp899 Terms and Conditions That Cover Your Account on rp899
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

rp899 keeps your account data under standard encryption practices. We collect what is necessary to run your account, process your wallet transactions, and verify your identity on withdrawal — nothing beyond that operational scope. Here is what that means in practice for your account.

Data We Hold

We store your registered name, wallet identifiers for DANA, OVO, or GoPay, and transaction history tied to your account. Data is kept only as long as your account remains active or as local law requires.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without your awareness via the cookie notice at first login.

Account Security Steps

Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, freeze your account immediately through settings and contact live chat to trigger a security review.

Requesting Changes or Deletion

You can request a correction to your registered details or ask us to close your account by submitting a written request through in-account Help Centre or by email, quoting your account ID.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a concern about how they apply to your account, our support team handles policy questions directly. Reach us through the channels below — we respond in English and can assist with wallet-related queries tied to DANA, OVO, or GoPay transactions flagged under our terms.

Team online

Live Chat

Open live chat from the lobby footer for real-time help with account or terms queries. Available during active lobby hours for Indonesia accounts.

Email Support

Send a detailed terms or dispute query to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — for faster routing.

In-Account Help Centre

Log in, head to account settings, and open the Help Centre tab. You can submit a formal terms enquiry directly tied to your account record from there.

Frequent Questions About rp899 Terms and Conditions

These are the questions we get most often about how our terms work in practice — covering your account, wallets, access rights, and what happens if something goes wrong.

The core account terms stay the same regardless of which wallet you use. Individual transaction limits or confirmation steps may differ between GoPay, DANA, and OVO based on each provider's own rules.

We notify you via your account notification area. Continuing to use the lobby after the update date means you accept the revised terms. You can close your account before that date if you do not agree.

Yes. We may suspend access if we detect a breach of these terms — for example, duplicate accounts or wallet name mismatches on withdrawal. You can appeal by contacting support with your account ID and relevant details.

Submit a dispute through the in-account Help Centre with your transaction reference number and wallet screenshot. Our team reviews wallet-level records from DANA, OVO, or GoPay to resolve it.

Yes, all lobby sections — including sports markets, live casino tables like Live Roulette Diamond, and slot titles — fall under the same account terms. No separate agreement is needed for each game category.

Send a written deletion request through the Help Centre or by email, including your registered account name and ID. We process it in line with local data rules and confirm once complete.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.